Privacy Policy

Lake & Laurel Company only collects information such as names, addresses, phone numbers and emails that you voluntarily provide. This information is used to process orders, provide tracking information and evaluate order satisfaction with a review request email. The product review survey and customer service survey are all operated by a third-party app Shopper Approved. Shopper Approved will never sell or distribute your email or personal information.

Lake & Laurel Company may occasionally send out an email newsletter or product updates (spotlights) via email, a service for which you must opt-in to be included. We will always respect your right to privacy. Therefore, we will never share or sell our customer information or email addresses to any third party. After reviewing this policy, if you have additional questions, want more information about our privacy practices, please contact us by e-mail at info@lakeandlaurelcompany.com 

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.

Sharing Personal Information, we share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 Lawful basis, Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases: When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below. Automatic decision-making. Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Selling Personal Information, WE DO NOT SELL YOUR PERSONAL INFORMATION

CCPA If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above. If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use several different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.